ROLE OF EMOTIONAL INTELLIGENCE IN MEDIATING PEER CONFLICT AMONG UNIVERSITY STUDENTS: TOW ARD AN INTEGRATIVE FRAMEWORK
Keywords:
Emotional intelligence, Peer conflicts, Emotionally Intelligent Peer Conflict Resolution Model (EIPCRM)Abstract
This study investigated the influence of conflict resolution training on the communication
Npatterns of newly married adults in Keffi Local Government Area, Nasarawa State. A quasi-experimental pre-test/post-test control group design was adopted, involving 40 purposively selected married adults (20 experimental and 20 control) within the first five years of marriage. Instruments used for data collection included the Marital Communication Patterns Questionnaire (MCPQ), Conflict Resolution Style Inventory (CRSI), and Participant Reflection Journals. The intervention covered active listening, emotion-focused communication, de-escalation techniques, and joint problem-solving over a six-week period. Data were analyzed using descriptive statistics, paired t-tests, and thematic analysis. The findings revealed significant improvements in constructive communication among participants in the experimentalgroup. The study highlights the value of early conflict resolution training in promoting healthy marital communication and provides implications for counselling practice.
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